So, I wake up this morning, having been focused on some personal issues I've got (surgery on Monday for my back at 33, sweet), and my message box is full on my phone, facebook, and email. WTF? So I figure, OK, something is up with one of the spots. I got to the Saint Rocke Twitter Feed, and then I realize -- BUSH had set up a KROQ show at Saint Rocke, and it was a private link and they put in on sale this morning. And we crashed...
Now lets talk infrastructure. I don't know of one venue in the country that has their own ticketing system. We do venue, it's what we do. But we don't do ticketing, and so we have middleware. So to be clear, it's our website, and then Company X does our ticketing.
So KROQ announces this morning, and 50,000 hit the site at the same time, and it overwhelms Company X's servers. Then the social networking starts...hundreds upon hundreds, if not thousands, of posts on our Facebook and Twitter. And not just frustrated...massively pissed off at Saint Rocke. And that deserves another WTF.
Listen, Bush is one of the biggest bands of our time. Simple Fact. Our venue holds 280 people. Simple Fact. Economics 101 says demand is way bigger than supply. What a fun, cool thing. So you didn't get a ticket? Darn. Next time. Is your job and life that bad that you produce such negativity in the world? C'mon now. They do always say that sports & music takes a dramatic upturn in down economies.
Like a kindergarten class, I want to share what I've learned today: No wonder. No wonder we have wars, religion fights, countries that are bankrupt, etc. If people get that upset at not getting to see a great band, then what do people do when somebody critiques their religion, or accidentially bumps them walking down the hallway.